Contact Us

We’d love to hear from you.

Whether you have a question about an order, need assistance with a product, or simply want to get in touch, our team is here to help.

HAVE A QUESTION?

For questions regarding your order, shipping, returns, products, or general inquiries, please reach out to us using the contact form below.

Please include your order number when contacting us about an existing order so we can assist you as quickly as possible.

CUSTOMER SUPPORT

Email: [Insert your customer service email]

Business Hours: Monday–Friday, [Insert business hours]

We aim to respond to all inquiries within 2–3 business days.

Please note that response times may be slightly longer during weekends, holidays, launches, and promotional periods.

ORDER INQUIRIES

Need help with an existing order?

Please include:

  • Your full name
  • Order number
  • Email address used at checkout
  • A brief description of your question or concern

Providing these details will help us locate your order and assist you more efficiently.

RETURNS & REFUNDS

If you are contacting us regarding a damaged, defective, or incorrect order, please include clear photographs of the item and packaging along with your order number.

Please review our Return & Refund Policy before submitting your request.

SHIPPING QUESTIONS

Have a question about your shipment?

Please include your order number and tracking number, if available. For packages that have already been shipped, we may also recommend contacting the shipping carrier directly for the most current delivery information.

WE’RE HERE TO HELP

Thank you for choosing Elegant Beauty Studios.

Your experience matters to us, and we’re committed to providing you with quality products and exceptional customer service.

Elegant Beauty Studios
Beauty, confidence, and elegance — delivered with care.