Return Policy

At Elegant Beauty Studios, we want you to be happy with your purchase. Due to the nature of our beauty products and for hygiene and safety reasons, we maintain a strict return policy.

ALL SALES ARE FINAL

All purchases made through Elegant Beauty Studios are considered final sale unless the item arrives damaged, defective, or you receive an incorrect item.

We do not accept returns or exchanges due to change of mind, incorrect selection, or simply deciding that you no longer want the product.

ELIGIBILITY FOR A RETURN

A return may only be considered if:

• You received the wrong item.
• Your item arrived damaged.
• Your item arrived defective.
• There is an error with your order caused by Elegant Beauty Studios.

If you believe you have received an incorrect, damaged, or defective item, please contact us within 48 hours of delivery.

RETURN REQUESTS

To request a return, please contact Elegant Beauty Studios with:

• Your full name
• Order number
• Description of the issue
• Clear photographs of the item
• Clear photographs of the original packaging and shipping box

Please do not send an item back without receiving return instructions from Elegant Beauty Studios first.

Unauthorized returns may not be accepted.

RETURN CONDITIONS

If a return is approved, the item must be returned in its original condition.

Returned items must be:

• Unused
• Unworn
• Unopened
• Undamaged
• In the original packaging

Items that have been used, opened, altered, damaged, or otherwise compromised may not qualify for a return.

BEAUTY & PERSONAL-USE PRODUCTS

For hygiene and safety reasons, opened or used beauty products are not eligible for return or exchange.

This policy applies even if the product has only been opened or used once.

FINAL SALE & DISCOUNTED ITEMS

Items purchased during sales, promotions, clearance events, or marked as Final Sale are not eligible for return or exchange unless the item arrives damaged, defective, or was incorrectly fulfilled by Elegant Beauty Studios.

RETURN SHIPPING

If a return is approved because of an error made by Elegant Beauty Studios, we will provide instructions regarding the return shipping process.

If the return is approved for another reason, the customer may be responsible for return shipping costs.

CONTACT US

If you have questions about our Return Policy or believe your order qualifies for a return, please contact Elegant Beauty Studios through our Contact Us page.

By placing an order with Elegant Beauty Studios, you acknowledge and agree to this Return Policy.