Shipping Policy

At Elegant Beauty Studios, we are committed to carefully preparing and delivering your order. Please review our shipping policy before placing your order.

ORDER PROCESSING

All orders are processed within 3–7 business days after your order has been successfully placed and payment has been confirmed.

Please note that business days do not include weekends or public holidays.

During launches, sales, holidays, or promotional periods, processing times may be slightly longer due to increased order volume. We appreciate your patience during these times.

SHIPPING TIMES

Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when available.

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

Domestic Orders: Approximately 3–7 business days after processing.

International Orders: Approximately 7–21 business days after processing.

Please understand that delivery times are estimates and are not guaranteed. Delays caused by shipping carriers, customs, weather, holidays, incorrect addresses, or other circumstances outside of Elegant Beauty Studios’ control are not considered shipping errors.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Elegant Beauty Studios is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error in your shipping address after placing your order, please contact us as soon as possible. We cannot guarantee that address changes can be made once an order has entered processing or has been shipped.

LOST, STOLEN, OR DELAYED PACKAGES

Once an order has been handed over to the shipping carrier, Elegant Beauty Studios is not responsible for delays, lost packages, stolen packages, or delivery issues caused by the carrier.

If your tracking information indicates that your package has been delivered but you cannot locate it, please first check with household members, neighbors, your building’s mail area, or the shipping carrier.

If your package is confirmed lost in transit, please contact the shipping carrier directly to initiate a claim.

CUSTOMS & IMPORT FEES

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country’s customs authorities.

These fees are not included in the purchase price or shipping fee charged by Elegant Beauty Studios.

Elegant Beauty Studios is not responsible for packages delayed or held by customs.

ORDER CANCELLATIONS

Orders may only be cancelled if the cancellation request is received before the order has entered processing.

Once an order has been processed or shipped, it can no longer be cancelled.

CONTACT

If you have questions regarding your order or shipping, please contact Elegant Beauty Studios through our Contact Us page.

By placing an order with Elegant Beauty Studios, you acknowledge and agree to the terms outlined in this Shipping Policy.